Terms of service

1. Acceptance of Terms

By accessing or using our website, you agree to be bound by these Terms of Service.


2. Products and Pricing

All prices are in Canadian dollars (CAD) and are subject to change without notice. We reserve the right to modify or discontinue any product without notice.


3. Orders and Payment

We accept payment through major credit cards and secure payment gateways, including Visa, Mastercard, Apple Pay, Google Pay, and Shop Pay. Orders are confirmed once payment is processed.


4. Shipping and Delivery

Orders are processed within 1–3 business days. Free standard shipping is offered on orders over $99 CAD within Canada. Delivery times vary by location.


5. Returns and Refunds

Please refer to our Refund Policy for information on returns, exchanges, and refunds.


6. Intellectual Property

All content on this site, including logos, product descriptions, images, and designs, is the property of Kintsu Collective/Prota Beauty Supplies Ltd. Unauthorized use is prohibited.


7. Limitation of Liability

Kintsu Collective shall not be held liable for any indirect or consequential damages arising from the use of our products or website.


8. Governing Law

These Terms are governed by the laws of the Province of British Columbia, Canada.


9. Changes to Terms

We may update these Terms from time to time. Continued use of the website constitutes acceptance of the revised Terms.